Vape On Main is at 5819 132 Ave NW, Edmonton, open 10 AM to 2 AM every day. We deliver locally in 1–2 hours (last call 1 AM) for $8 to $30 by postal code, or you can pick up in store for free. Online orders are paid by Interac e-Transfer. 18+ only, with valid government photo ID.
Hours and location
What are your store hours?
We’re open 10 AM to 2 AM, every day.
Where is Vape On Main?
5819 132 Ave NW, Edmonton, AB T5A 0J1. Call us at (780) 406-6987.
Delivery
Do you deliver?
Yes, locally. We deliver across Edmonton and to St. Albert, Sherwood Park, Fort Saskatchewan, Beaumont, Spruce Grove and Morinville. See our delivery page for every area.
How much does delivery cost?
$8, $12, $20 or $30 plus GST, depending on your postal code. The cart shows your exact fee before you pay.
How long does delivery take?
Usually 1–2 hours after your e-Transfer arrives.
What is the last call for delivery?
1 AM. Orders placed after 1 AM go out the next day, once we open at 10 AM.
Do you ship across Canada?
No. We deliver locally only and don’t ship by mail or courier. If your address is outside our delivery zones, you can order for free in-store pickup.
Who delivers my order?
A courier we dispatch through Uber Direct. Have your photo ID ready at the door.
Payment
How do I pay for an online order?
By Interac e-Transfer to vapeonmainyeg@gmail.com. Put your order number in the message.
Do you take credit cards online?
No. Online orders are paid by Interac e-Transfer only.
When is my order prepared?
As soon as your e-Transfer arrives. We don’t prepare or send out an order before the payment is in.
Age and ID
Do I need ID?
Yes. You must be 18 or older, and valid government photo ID is required at delivery and at pickup.
Does the name on my ID have to match the order?
Yes. Check out with your full legal name as it appears on your photo ID. If the names don’t match, we can’t hand over the order.
What happens if a delivery fails the ID check?
The order goes back to our store. The delivery fee and product cost are non-refundable, but you can pick the order up in store with valid matching ID within 7 days.
Pickup
Can I pick up my order in store?
Yes. Choose in-store pickup at checkout. It’s free and available 10 AM to 2 AM daily at 5819 132 Ave NW. Bring valid photo ID that matches the order name.
Returns and cancellations
Can I return a vape?
No. All sales are final, and opened, activated or used products can’t be returned, exchanged or credited. The exceptions are in our Refund Policy.
What if my device is defective?
Report it within 72 hours of pickup or delivery. If our staff confirm a defect covered by the manufacturer’s warranty, we exchange it once in store for the same product, or give store credit if it’s out of stock. No cash refunds.
What if I got the wrong item?
Contact us within 72 hours and bring the unopened item to the store with your receipt. We’ll replace it at no charge.
Can I cancel my order?
Only within 30 minutes of ordering, and only if it hasn’t been picked, packed or handed to the driver. Contact us through the contact page.
Products and orders
Are your products authentic?
Yes. We sell authentic products from licensed brands only, and our stock carries the Alberta stamp required by law.
How do I find a flavour?
Use the Vape Finder: answer a couple of quick questions and it shows matches that are in stock now. You can also search the site or call us at (780) 406-6987.
How do I track my order?
Call us at (780) 406-6987 with your order number for an update. If you have an account, you can also see your order status under My Account.
Still have a question? Call (780) 406-6987 or use our contact page. Nicotine is addictive. Adults 18+ only.